Hopescript app support

Shennong’s Root

An educational food field journal exploring everyday ingredients through traditional Chinese medicine and Western nutrition perspectives.

Support

Contact Hopescript

For app support, bugs, corrections, accessibility feedback, privacy questions, and source enquiries, contact info@hopescript.com.

Please include the app version, device model, iOS or Android version, and a concise description of the issue or request.

Please do not send medical records, diagnoses, or sensitive health information.

Privacy at a glance

Private by design

Shennong’s Root does not require an account, does not show advertising, and does not use cross-app tracking.

Journal notes, bookmarks, and scan history are stored on-device. The full privacy policy is available at /shennongs-root/privacy/.

Safety disclaimer

Shennong’s Root provides educational food and traditional-practice information only. It does not diagnose, treat, or prevent disease and is not a substitute for care from a qualified healthcare professional.

Scanner limitation

Scanner results are ingredient-based estimates and must not be used to confirm allergens, medication compatibility, emergency safety, or medical dietary suitability. Always check the physical package or ask the food provider.